WARRANTY FOR SALES ENQUIRY REACH US AT NORTH CENTRAL SOUTH CHANDIGARH : SCO 45-46-47, 1st Floor, Sector 17 A, Chandigarh - 160017 TEL : 0172 4665488 M : +91 9779021250, +91 9779575488 INDORE : MJ Business Park, 402, PU-4, Sch. No. 54, Behind Malhar Mega Mall, Indore, M.P. - 452010 M : +91 7042902211, +91 9599908434 BANGALORE : Farah Icon, 119, 3rd Floor, Opp. New Pass Port Kendra, Lalbagh Road, Bangalore, Karnataka - 560027 TEL : 080 48651644 M : +91 9008444861 BHOPAL : 1st Floor, E-2/69, Arera Colony, Above A.U. Small Finance Bank, Bhopal, M.P. - 462016 M : +91 9717011269, +91 9599908434 CHENNAI : Rajah Annamalai Building, New No. 19, Old No. 18/3, Rukmini Lakshmipathy Road, Egmore, Chennai- 600008 M : +91 9003000192 COIMBATORE : No. 57, 1st Floor, Cowley Brown Road, Near Central Library, R.S. Puram, Coimbatore, Tamil Nadu - 641002 TEL : 0422 4350803 M : +91 7338899149 HYDERABAD : 2nd Floor, Vamsiram Jyothi Ridge, Jubilee Hills, 36 Extension, Hyderabad - 500033 M : +91 7680023383 RAIPUR : 1st Floor, Block B1, Pujari Chamber, Pachpedi Naka, Raipur, Chhattisgarh - 492001 M : +91 8448984292, +91 8448984291 DEHRADUN : 1st Floor, International Trade Tower, Near Cross Road Mall, Dehradun, Uttarakhand - 248001 M : +91 8755067499 JAIPUR : G-1-2, 1st Floor, Nidhi Kamal Tower, Near Hotel Hawa Mahal, Ajmer Road, Jaipur, Rajasthan - 302005 M : +91 9001094842 LUCKNOW : UGF - 1, Radhey Plaza, Sanjay Gandhi Puram, Opp. Vinayak Gas Agency, Faizabad Road, Lucknow, Uttar Pradesh - 226016 M : +91 9936412277, +91 7388944666 WEST MUMBAI : Ground & 1st Floor, Suraksha Ace, Near JB Nagar Metro Station, Andheri Kurla Road, Chakala, Andheri (East), Mumbai, Maharashtra - 400059 TEL : 022 62511210/11/12 M : +91 7710007223 PUNE : 1st Floor, 712 B/C, Grace Platina, Shankar Seth Road, Pune, Maharashtra - 411042 M : +91 7710011676 NAGPUR : Plot No. 10, Sarthak Plaza, South Ambazari Road, Laxmi Nagar, Nagpur, Maharashtra - 440022 M : +91 8448827992 AREA REPRESENTATIVE AGRA AHMEDABAD AKOLA ALLAHABAD AMBIKAPUR AMRAVATI AMRITSAR ASANSOL AURANGABAD BAREILLY BATHINDA BHANDARA BHUBANESWAR BILASPUR BULDHANA CALICUT CHANDRAPUR DAVANAGERE DARBHANGA DELHI DHANBAD ERODE ERNAKULAM FAIZABAD GADCHIROLI GOA GONDIA +91 9650507322 +91 9724304164 +91 9096026046 +91 7458879595 +91 8448984293 +91 9096026046 +91 9779079130 +91 8509588769 +91 8448529300 +91 9650533446 +91 8968344809 +91 8805016261 +91 9311401815 +91 7428495137 +91 9096026046 +91 9746473681 +91 8805016261 +91 9354922686 +91 9667718754 +91 9717795002 +91 9835716632, +91 8789458880 +91 9220305544 +91 9746473635 +91 9311212255 +91 8805016261 +91 7028005380, +91 9765395051 +91 8805016261 GORAKHPUR GURUGRAM GUWAHATI GWALIOR HALDWANI HARYANA HIMACHAL HUBLI J&K JABALPUR JALANDHAR JALGAON JAMSHEDPUR JHANSI JORHAT KANNUR KANPUR KOLHAPUR KOLKATA KOLLAM KOTTAYAM LUDHIANA MADURAI MANGALORE MEERUT MYSORE +91 9311212257 +91 9717795020 +91 8383865471 +91 9910221743 +91 8755067499 +91 7082207647 +91 9915330188, +91 8894141288 +91 9008402609 +91 9625992198, +91 9625992199 +91 8448984294, +91 9599198268 +91 9878011570 +91 7219200478 +91 9835716632 +91 8077825585 +91 7002247203 +91 9599198271 +91 7388945559 +91 8448528600 +91 8383859585, +91 8617052151 +91 7686900864 +91 9746473688 +91 9746473637 +91 9354922708, +91 7009965235 +91 9289655767 +91 9008576363 +91 9599927819 +91 9008100576 NAGPUR NASIK NOIDA PATNA PONDICHERRY PURNIA RAJKOT RANCHI SALEM SAMBALPUR SILIGURI SURAT THRISSUR TIRUPATI TRICHY TRIVANDRUM TUMKUR VADODARA VARANASI VELLORE VIJAYAWADA VISAKHAPATNAM WARDHA WASHIM YAVATMAL WAYANAD +91 9096026046 +91 7219200478 +91 9650533446 +91 9934589429, +91 9110102159 +91 9003133307 +91 9579792719 +91 9724340894 +91 9835716632, +91 7000752475 +91 9003082717 +91 8637220797 +91 8383864603 +91 9724303685 +91 9354922688 +91 7680000849 +91 9289655767 +91 9746473039 +91 9008754737 +91 8511153387 +91 9795292126, +91 7408319608, +91 8707876472 +91 9003000192 +91 7680000964 +91 7680000847 +91 9096026046 +91 9096026046 +91 9096026046 +91 9289655766 COCHIN : 48/246/E and 48/246/E1, 3rd Floor, Satyam Tower, Beside Gold Souk Grande, Service Road, Ponnurunni, Vyttila, Ernakulam - 682019 M : +91 9746473680, +91 9995824564 Every Kerovit product is created by trained designers & experienced engineers as per International Standards that assure high quality and excellent service. *Internal fittings comprise of spares/accessories of sanitaryware such as beta valve, inlet valve assembly, etc. **Electricals/Electronic components such as sensors/motors/pumps/solenoid valves/heaters/ circuit boards/blower controllers. Parts not covered under warranty are hoses, washers, jets, hinges etc. 1. This warranty is confined to first purchaser of the product only. 2. Warranty period is valid from date of purchase of the product. Benefits of warranty can only be availed subject to verification of invoice and warranty card by the company. Customers are therefore required to keep the original invoice and warranty card of product safely. The company shall make its best endeavour to provide onsite warranty services but due to unavoidable/exceptional circumstances the product may be required for offsite inspection at company's service centre/service centre of company's authorized service associate. 3. For all units installed beyond the municipal limits of the jurisdiction of the company's service centre/service centre of company's authorized service associate, the expenses incurred with regards to deputing the service personnel towards to & from travel, conveyance and other incidental expenses etc. will be borne by customer. 4. In the event of repair/replacement of any parts of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of warranty. Moreover, the time taken for repair/replacement in transit, whether under the warranty or otherwise, shall not be excluded from the warranty period. 5. The company and its authorized service centre/authorized service associate reserves the right to retain any parts or components replaced, at its discretion, in the event of a defect noticed in the product during the warranty period. 6. Replacement of parts would be purely at the discretion of Kerovit alone. In case the replacement of the entire unit is being made, (subject to the sole discretion of Kerovit), the same model shall be replaced and in the event such model has been discontinued, it shall be replaced with the model of an equivalent price at the time of purchase. 7. The company will make every effort to carry out repairs at the earliest within a reasonable period of time. However, it is expressly clear that the company is under no obligation to do so in a specified period of time. 8. This warranty shall not cover any consequential or resulting liability, damage or loss to property or life arising directly or indirectly out of any defect in the product. The company's obligation under this warranty shall be limited to repair or providing replacement of defective parts/product only under the warranty period. 9. The warranty does not cover any accessories external to the product. After completion of warranty period, in case of any defect, standard part charges will be charged from customer as per prevailing rates of the company. 10. In case of any dispute, this warranty is subject to jurisdiction of Morbi (Gujarat) courts only. 1. Proof of purchase i.e. invoice in original and/or warranty card is not shown to company's authorized service personnel at the time of repair/making claim. In such cases, service will still be rendered however it will be on chargeable basis as per the standard rates of labours and/or parts (as the case may be), prevailing at the point of time. 2. The product is not installed/used according to the instruction given in instruction/installation manual. 3. Site conditions, where the product is installed, do not conform to the recommended operating conditions of the product as specified in the instruction manual of the product (supplied along with the product). 4. Defect(s) caused by improper use & negligent handling, as determined by the company. 5. Defect is caused due to the cause beyond reasonable control like lightening, acts of god, abnormal water supply/pressure or while in transit from dealer's outlet to purchaser's residence. 6. This warranty will automatically terminate on the expiry of the warranty period, even if the product may not be in use for any time during the warranty period for any reason whatsoever. • Use a soft dampened sponge or cloth to clean products at least once a day to keep product surface free of any deposits. Rinse and be sure to wipe the entire surface dry with a soft cloth. • Use a mild detergent (such as dishwashing soap). Do not use flush cleaners or cleaners containing ammonia, bleach, acid such as Harpic etc. Most toilet cleaning products have high acidic content which can damage the chrome finish, hence these should not be used to clean chrome finish. • Never use abrasive material like a bristle brush or scouring pad. • Always test your cleaning solution on an inconspicuous area on the product before applying it to the entire surface. PROTECT YOUR PRODUCTS FROM: Acid Fumes: When we clean the tiles or floors in the bathroom with cleaning agents which contain acids or chemicals, acid fumes are formed. Because the basic material used in the products is brass, brass being an alloy of copper reacts with these acid fumes. With this reaction, a green coloured layer is formed on the products resulting in damage to the outer finish or coating. Atmospheric conditions: This condition applies mostly to salt content in the air in coastal areas, sometime the air reacts with brass and black spots emerge on the surface of product. Therefore, the product is required to be cleaned regularly. At the time of installation of these products, cover the products with the cloth covers provided in packaging or with polythene till the time you actually start using them. Scratching while cleaning: Scratching or scrubbing occurs due to hard nature of cloth or coarse cleaning powder being used for cleaning. Use a gentle fluffy soft cloth for cleaning the surface. Water Scaling: Due to presence of minerals and salt in water, scaling is formed on the product if it is not cleaned regularly. The products should be cleaned gently at regular intervals. Also take extra care to clean the edges and corners of the products because these areas are more vulnerable for scale settling. Clean the aerators from time to time for a perfect foam flow of water from the fittings. The property of water being used is very important for your plumbing installations (Pipes etc.) as well. as for your own hygiene. The hardness of water should not exceed 300-400ppm. FOLLOW THE MENTIONED GUIDELINES TO GET THE BEST RESULTS AND TO MAINTAIN LONG-LIFE OF THE PRODUCT. KEROVIT SANITARYWARE WARRANTY CHART PRODUCT Vitreous China/ Concealed Cistern (Body) Internal Fittings* (PVC Cistern/ Concealed Cistern) Seat Covers/ Flush Plates Electrical/ Electronic Components** 10 years 7 years 1 year 1 year 1 year 2 years 2 years 2 years WARRANTY PERIOD RESIDENTIAL WARRANTY PERIOD COMMERCIAL THIS WARRANTY IS NOT APPLICABLE IN THE FOLLOWING CASES:
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